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Terms and Conditions (GTC)

Please read our terms and conditions carefully before entering into a contract.

General terms and conditions

scope

contractor

conclusion of contract

right of withdrawal

Prices 

payment

retention of title

dispute resolution

These general terms and conditions apply to all bookings made by Sprachschule Schoell (hereinafter referred to as language school) to consumers.
A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

The purchase contract is concluded with Sprachschule Schoell, owner: Florian Schöll, Kadoristreet 25, 2200 Telavi, Georgia, commercial register: house of justice Telavi, tax ID: 331440613.

  • The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.

  • By clicking on the [Book/Pay] button, you place a binding order/booking for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receiving your order and the amount of the course fee has been credited to our business account.

  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.

  • If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.

  • For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal

Cancellation policy¹

right of withdrawal

You have the right to withdraw from this contract up to a maximum of 2 hours before the start of the booked course/lesson without giving a reason.

The cancellation period ends 2 (two) hours before the start of the booked course/lesson or  the cancellation period ends 2 (two) hours before the start of the first unit of the booked lesson package. If at least one unit of the booked package ("Small Pack", "Medium Pack" or "Big Pack") has already been completed or the first unit starts in less than 2 (two) hours, the right of withdrawal is excluded.


In order to exercise your right of withdrawal, you must give us [enter the name of the entrepreneur, address and, if available, telephone number, fax number and e-mail address] by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached contact form for this, but it is not mandatory. You can also electronically fill out and submit the contact form or any other clear statement on our website (www.sprachschule-schoell.com). If you make use of this option, we will send you confirmation or acknowledgment of the receipt of such a revocation immediately (e.g. by e-mail or WhatsApp).

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract or to set a new date (alternative date) at your request. For this repayment we use transfer to the account that was used for your booking, under no circumstances will you be charged for this repayment. In case you payed via UniPAY Georgia, your refund will be done via UniPAY Georgia. (We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.)


You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

- End of revocation -

(¹ This cancellation policy does not apply to the separate delivery of goods.)

  • The prices stated on the product pages contain other price components.

  • Payment can be made either in advance or via the checkout system (UniPAY).

  • If you choose the payment method in advance, we will give you our bank details in the order confirmation and confirm the booking explicitly after receipt of payment.

  • No course/lesson will be held until full payment is received

  • The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

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